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Return Policy

At Albari Pharmacy, your satisfaction and trust are our top priorities. We strive to provide high-quality, genuine healthcare products, but we understand that sometimes a return or exchange may be necessary. Our return policy is designed to be simple, fair, and customer-friendly.

Eligibility for Returns:

  • Products must be unused, unopened, and in their original packaging.

  • Prescription medicines can only be returned in cases of damaged or incorrect items, in compliance with health and safety regulations.

  • Health supplements, cosmetics, and personal care items must be sealed and unused.

How to Request a Return:

  • Contact our customer support team within 7 days of receiving your order.

  • Provide your order details and reason for the return.

  • Our team will guide you through the return or replacement process.

Refunds & Replacements:

  • Once the returned product is received and inspected, your refund or replacement will be processed promptly.

  • Refunds are issued through the original payment method.

  • Shipping costs are non-refundable unless the return is due to our error.

At Albari Pharmacy, we are committed to ensuring that your online shopping experience is safe, convenient, and worry-free. If you have any questions about our return policy or need assistance with a return, our friendly customer support team is always ready to help.